At Textila Store, we strive to deliver your orders promptly and efficiently. Please review our shipping policy below for more information on our shipping processes.
1. Order Processing Time
All orders are processed within3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that delivery times are estimates and may vary depending on your location and other factors.
3. Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number. You can track your order using the provided tracking number on our carrier’s website.
4. Shipping Addresses
Please ensure that the shipping address provided is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Delays
While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, postal service disruptions, or other factors beyond our control. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost during shipping, please contact us immediately at info@textilastores.com with your order number and a photo of the damaged item(s). We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: info@textilastores.com
Thank you for shopping with Textila Store. We appreciate your business.